Support is a vital ingredient to your websites
stability & security.
We offer the highest level of personal service via email, live chat, skype &
phone.
Fully managed protection plan option includes:-
- Nightly personalized database backup +
stored for 30 days.
many hosting companies backup daily but they also overwrite
each day.
What this means is if your site was hacked yesterday the
backup files
contain the hacked files & there is no way to restore a good
copy.
- Web monitoring service - we monitor your
website 24/7
- to make sure it is online & measure its uptime.
- to make sure if it gets vandalized or hacked we can restore
it back ASAP
often before you even know its been hacked.
VPS & Dedicated have the protection plan built in
- shared hosting plans is an optional extra.
We can also monitor you mail, secure forms, ftp,
DNS & database if required - (small extra cost)