Support is a vital ingredient to your websites stability & security.
We offer the highest level of personal service via email, support tickets, live chat, skype & phone.

Fully managed protection plan option includes:-

• Website Protection & monitoring service - we monitor your website 24/7/365
  Why do you need Site Monitoring?
  The fact is that most Web Hosting companies never bother to notify you when your website is not responding. If your website is down or responding slowly it can quickly cost you! Our Site Monitoring closely monitors your website and will fix the problem immediately when a problem occurs.
  Website performance is an important and critical indicator of a website's success.
      - We make sure it is online & measure its uptime.
      - We make sure if it gets vandalized or hacked we can restore it back ASAP
      often before you even know its been hacked.
• Nightly personalized database backup + stored daily, weekly and monthly.
      many hosting companies backup daily but they also overwrite each day.
      What this means is if your site was hacked yesterday the backup files
      contain the hacked files & there is no way to restore a good copy.
• Server is 'hardened' for maximimum Protection.
  - Including firewall plus security measures to maximize your websites safety.

Premium / Webstore / Multi site plans have the protection plan built in - budget / standard & Dedicated plans is an optional extra.

We can also monitor you mail, secure forms, ftp, DNS & database if required - (small extra cost)